Privacy Policy
1. Introduction
StreamLine ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (company name, job title, photo)
- Content you create, upload, or share through the Service
- Communications with us (support requests, feedback)
- Payment information (processed securely through our payment providers)
3. Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Device information (browser type, operating system, device identifiers)
- Log information (access times, pages viewed, IP address)
- Usage information (features used, actions taken)
- Cookies and similar tracking technologies
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
5. Information Sharing
We do not sell your personal information. We may share your information in the following situations:
- With service providers who assist in operating our Service
- To comply with legal obligations or protect our rights
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
9. Cookies
We use cookies and similar tracking technologies to collect and track information about your use of our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
11. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@streamline.io.
Last updated: January 2024